Admins 100% SLAs Achievement!
As 2016 draws to a close, we would like to reflect on some of the development this year, over the coming weeks.
On a positive note, a new administration team are now in place and have been working extremely hard to meet all member requests. Each member of the new administration team brings their own experience and expertise and it is these attributes that are proving valuable for OCN Credit4Learning and meeting the Service Level Agreements (SLA’s) set out when an organisation becomes a member.
OCN Credit4Learning are very proud of the fact that when replying to member’s requests, processing certificates or carrying out recognition panel work, we are currently at 100% in meeting our SLA’s and this achievement goes a long way in giving piece of mind to members and a knowledge that whatever they request, it will be done quickly, efficiently and professionally.
If you would like to find out more information about becoming a member and receive the excellent service OCN Credit4Learning provides then please get in touch.